Art by ZANA
Return | Refund Policy
We're always here to assist you with any questions about the product you have ordered send us an email to email@example.com However please note the following store policy on returns/refunds:
All items have been carefully checked for defects prior to shipment. Shipping charges will not be refunded. Return shipments are handled at consumer expense. If you would like to cancel your order before it’s been put into production, a full refund will be issued.
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, You must contact Art by Zana at: firstname.lastname@example.org and provide a photo. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to: Sustainable Living Inc. Art by Zana , 135 Antibes Drive, Suite 2201 North York ON M2R 2Z1, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us at Sustainable Living Inc. Art by ZANA Call 416 420-4473 or E-mail us at email@example.com